Job ID: 0000KS5F
Description
Wealth & Personal Banking
In Wealth and Personal Banking, we serve 41 million customers globally, including 6.7 million who are international, from retail customers to ultra high net worth individuals and their families. We help our customers to take care of their day-to-day finances and to manage, protect and grow their wealth. Our international network and breadth of expertise enable us to deliver on HSBC’s purpose of opening up a world of opportunity by providing our customers with borderless banking and world-class wealth management through best-in-class, mobile-first capabilities and exceptional people. Our key areas of operations include Retail Banking and Wealth Management, Asset Management, Global Private Banking, Insurance, and Chief Operating Office.
We are currently seeking an experienced professional to join our team.
In this role, you will:
- Conduct product training to support and deliver new product launches and lead client education events to help client gain better knowledge of financial markets and financial solutions.
- Follow the needs-based sales process, give clients a meaningful and consistent wealth experience and ultimately provide an outstanding client experience
- Support RMs to gain more client trust and commitment in broadening and deepening their relationship with HSBC, and increase the effectiveness and quality of needs fulfilled for target clients
- Strengthen HSBC’s image as a leading wealth provider by providing clients with access to advanced technical product expertise
- Conduct portfolio reviews with RMs, assess product suitability and market and regulatory change impact to products held by clients as appropriate, identify opportunities and manage risks
- Join RMs in meeting clients and provide advice, input based on technical knowledge while acting as a second point of contact to RMs for specific products and solutions
- Complete transaction independently for those clients only have insurance needs in the meeting.
- Improve RMs product specific technical knowledge by effective on-job coaching and training
- Activity: (Joint) meeting, Training, Coaching, Client Seminar, Portfolio Review, Policy Review
- 提供新產(chǎn)品培訓(xùn)，幫助客戶獲得更好的理財(cái)市場(chǎng)信息和解決辦法。
- 根據(jù)客戶財(cái)務(wù)需求，分享合適的財(cái)富管理經(jīng)驗(yàn)和提供良好的客戶體驗(yàn)
- 幫助客戶經(jīng)理獲得并加深客戶信任，提高滿足客戶財(cái)務(wù)需求的有效性和質(zhì)量
- 利用先進(jìn)的技術(shù)專長(zhǎng)，加強(qiáng)客戶對(duì)匯豐在財(cái)富管理市場(chǎng)上的領(lǐng)先形象
- 幫助客戶經(jīng)理梳理客戶財(cái)務(wù)組合，根據(jù)市場(chǎng)和政策變化，判斷潛在機(jī)會(huì)并管理風(fēng)險(xiǎn)，對(duì)客戶持有產(chǎn)品進(jìn)行相應(yīng)調(diào)整
- 陪同客戶經(jīng)理約見(jiàn)客人，并基于產(chǎn)品和解決方法提供專業(yè)建議
- 保險(xiǎn)專家可獨(dú)立完成有保險(xiǎn)產(chǎn)品需求客戶的銷售流程
- 利用專長(zhǎng)給客戶經(jīng)理提供輔導(dǎo)和培訓(xùn)
- 財(cái)務(wù)安全規(guī)劃經(jīng)理的活動(dòng)包括客戶會(huì)見(jiàn)及陪同銷售、培訓(xùn)、輔導(dǎo)、客戶沙龍、客戶資產(chǎn)組合回顧及保單回顧等。
Qualifications
To be successful in the role, you should meet the following requirements:
- Minimum six years of working experience as a product specialist or financial advisor or at least one year of working experience as Sub-branch Manager in WPB
- Strong client skills with the ability to deliver a strong client experience and provide needs-based solutions
- Deep knowledge of specific complex financial solutions and products including the knowledge of financial markets, social-economic dynamics, and regulatory requirement relevant to the products
- Extensive external market awareness of market conditions, new product solutions, and an understanding of current financial market activities
- Demonstrated ability and experience to correctly identify client needs
- Solid skills to manage consultative sales process
- A solid understanding of global Anti-money Laundering standards
- Team player with collaborative skills
- Knowledge of local and Group compliance regulation
- Specialisation in one or more product categories e.g. /Estate Planning/Retirement/Protection/ Education.
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- 6年以上相關(guān)工作經(jīng)驗(yàn)，如保險(xiǎn)專家或財(cái)富管理專家,或1年以上對(duì)私支行行長(zhǎng)經(jīng)驗(yàn)
- 良好客戶溝通能力，能基于客戶需求提供建議
- 熟悉財(cái)富管理相關(guān)產(chǎn)品知識(shí)以及相關(guān)政策規(guī)定
- 熟悉外部市場(chǎng)包括市場(chǎng)環(huán)境，新產(chǎn)品推出以及對(duì)目前產(chǎn)品市場(chǎng)的理解
- 能夠深度挖掘客戶需求
- 熟悉銷售流程
- 熟悉國(guó)際反洗錢規(guī)則
- 具有團(tuán)隊(duì)合作精神
- 熟悉國(guó)際和國(guó)內(nèi)相關(guān)法律規(guī)定
- 在某一領(lǐng)域特別擅長(zhǎng)優(yōu)先，比如房地產(chǎn)規(guī)劃/退休規(guī)劃/家庭保障/教育規(guī)劃等。
You’ll achieve more when you join HSBC.
HSBC is committed to building a culture where all employees are valued, respected and opinions count. We take pride in providing a workplace that fosters continuous professional development, flexible working and opportunities to grow within and inclusive and diverse environment. Personal data held by the Bank relating to employment applications will be used in accordance with our Privacy Statement, which is available on our website.HSBCAXS /BG
Issued by HSBC Bank (China) Company Limited