Major Responsibilities
? Driving and delivering our modernization strategy through leveraging expertise across workplace Services.
? Leads solution definition and solution design
? Procure and manage external support contracts
? Negotiate Service Level Agreements with clients. Provide specified levels of service
? Deliver stable systems through the use of predictive growth and maintenance techniques
? Provide operational support on a daily basis
? Track record of identifying business value and shaping a short and longer terms delivery strategy to realize the value.
? Ensure all solutions exhibit high levels of performance, security, scalability, maintainability, and appropriate reusability and reliability upon deployment
? Develop Digital Platform with programe language
? Deliver problem resolution and document problems and status via management tool
? Deliver training courses as required
Knowledge / Skills /Competences
? Strong knowledge of Enterprise Windows and Mac IOs solutions and related new technology
? Strong knowledge of Enterprise Mobile device management solution and related software like SCCM, Intune, Ws1,etc
? Strong knowledge workplace solution VDI, DIVA, Xenapp, etc.
? English fluently
? Ability of communication, collaboration and leading in team
? Ability to quickly learn, understands, and works with new emerging technologies, methodologies and solutions
? Ability to engage in senior business leader’s discussions related to business value, agility and end to end business scenarios
? Experience managing small teams and budgets
? Experience in engineering and project implementation
? Leadership and planning skills
? Strong project management skills
? Proficient in Office 365 suit, such as teams list power BI, etc.
? Strong knowledge of ITIL
? Experience in programing is a plus, such as .Net, JAVA, etc.