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更新于 2月2日
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VP of China cooperation

1.3萬-2.5萬
  • 蒙古
  • 5-10年
  • 本科
  • 全職
  • 招1人

職位描述

大客戶管理

We are seeking a highly skilled and experienced Chief Chinese Cooperation Officer (CCCO) to join our leadership team in Ulaanbaatar, Mongolia. This key role will focus on developing and managing strong customer relationships with our Chinese clients, ensuring that our financial services are tailored to meet client’s needs. As the CCCO, you will lead our customer relations strategy, and drive client acquisition and retention initiatives specifically for Chinese customers both in Mongolia and China.

We are particularly interested in Chinese nationals with deep experience in customer relations within the banking or financial services sector. The ideal candidate will bring a strong understanding of both Chinese and Mongolian market dynamics, along with a proven track record of cultivating and nurturing long-term, high-value client relationships.

崗位職責：
1. Customer Relationship Management
Lead the development of strategies aimed at building and maintaining strong, long-term relationships with key Chinese clients in Mongolia.
2. Market Insights & Customer-Centric Strategy
Use in-depth knowledge of Chinese consumer behavior, preferences, and financial expectations to tailor service and expand the bank’s customer base.
3. Cross-Functional Collaboration
Work closely with product development, marketing, operations, and senior management to ensure alignment between customer needs and the bank’s offerings. Lead efforts to integrate client feedback into service improvements and innovation.
4. Client Acquisition & Retention
Develop and implement strategies for acquiring new Chinese clients while nurturing existing relationships. Expand the bank’s presence in Mongolia by attracting Chinese clients through targeted outreach and relationship-building efforts.
5. Relationship Management with Key Stakeholders
Serve as the key point of contact for Chinese clients, building strong relationships with institutional partners, businesses, and other stakeholders. Act as the face of the bank in high-profile meetings and events with Chinese clients.
6. Brand Advocacy & Representation
Represent the bank in industry events, business forums, and client-facing activities, positioning the bank as a trusted partner for Chinese clients in Mongolia. Advocate for the bank’s brand and promote its reputation as a reliable and customer-focused financial institution.

職責要求：

1. Experience in Customer Relations
At least 5 years of experience in senior customer relations roles within the banking or financial services sector. Experience in managing high-net-worth or corporate client relationships is a plus.

2. Understanding of Both Chinese and Mongolian Markets
Deep knowledge of Chinese consumer behavior, banking preferences, and financial expectations. Familiarity with the Mongolian banking environment and the ability to bridge cultural and market differences is essential.

3. Fluency in English and Mandarin
Fluency in Mandarin (both written and spoken) is a must, as the primary clientele will be Chinese nationals. Proficiency in English is also required to coordinate with international teams and report to senior management.

4. Exceptional Relationship Management Skills
Proven track record of managing and nurturing long-term client relationships, particularly with Chinese clients. Strong interpersonal and communication skills, with the ability to build trust and confidence.

5. Customer-Focused & Service-Oriented
A strong commitment to customer service excellence, with the ability to offer highly personalized banking solutions and services that meet individual client needs.

6. Leadership & Team Management
Strong leadership skills with experience in managing customer relations teams. Ability to mentor and develop talent, creating a culture of customer-first service within the organization.

7. Cultural Sensitivity & Adaptability
A deep understanding of Chinese cultural values and business practices. Ability to navigate between Chinese and Mongolian cultural dynamics effectively.

8. Educational Background
A degree in Business, Finance, Economics, or a related field is preferred.


What We Offer:

· Leadership Role: Lead the customer relations strategy for our bank in Mongolia, focusing on serving the Chinese market.

· Cultural and Global Exposure: Opportunity to work in a cross-cultural environment, bridging the financial sectors of both China and Mongolia.

· Competitive Compensation: Attractive salary and benefits package, commensurate with experience.

· Benefits and perks including but not limited to accommodation in the heart of Ulaanbaatar, two-way air ticket for business trips and travel, business card and other remuneration plans.

Additional Notes:

This position will be based in Ulaanbaatar, Mongolia, with potential travel between China for business meetings and client engagement activities.

工作地點

烏蘭巴托

職位發(fā)布者

靳女士/HRBP

三日內活躍
立即溝通
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Billionaire X is a leading service provider focused on cross-border financial solutions, overseas account management and world-class concierge services. Our business is built on connectivity, and our nationwide network of partners are ready to bring every wish, new and old, big and small, to fruition.Our value is to work productively to create the best environment for a sincere, highly skilled employee and to support and develop our employees in all aspects. we’d like to offer you a promising career development and fast-growth opportunity. You will be encouraged to explore and develop your potential talents whenever necessary. If you would like to join Billionaire X in order to strengthen your knowledge, skills, experience and achieve success to become a valued and competent expert, welcome to join us for the next chapter of your career path.
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