Key Responsibilities/主要職責:
1. Manage the customer relationship to improve the customer’s satisfaction. Establish & maintain the trust between CUMEQ& customer 管理客戶關系提升客戶滿意度，建立和維護康卓和客戶的信任
2. Lead cross function team to focus on problem solving on new product sample&0km returns & warranty. Timely update the status to customer within the due date set by customer. 領導跨部門團隊解決新產品樣件，零公里和售后的質量問題，在客戶要求的期限內及時向客戶匯報問題解決的更新
3. Drive new product advanced quality planning activities, lead internal team to finish the APQP and to get customer PPAP approval for new program & changes 驅動新產品先期質量策劃工作，領導內部團隊完成APQP和新項目及變更項目的PPAP 批準工作
4. Continuously lead to monitor the quality performance at customer side for new product sample&0km returns & warranty. Lead cross function team to meet quality target 持續(xù)監(jiān)控客戶端新產品樣件，零公里和售后的質量表現，領導跨部門團隊達到客戶目標
5. Lead the customer quality audit and follow up the finding closely timely.領導客戶質量審核和及時跟進關閉問題
6. Identify customer requirements, transfer them to internal and work within team to provide the actions to meet customer requirements 識別和傳遞客戶需求到公司內部，并提供措施滿足客戶要求
Qualifications and Competencies/任職資格及能力:
1. Experience in quality role for at least 5 years 至少5年的質量管理經驗
2. PCBA Electronic industry or automotive industry background 有PCBA 或者汽車行業(yè)經驗
3. Customer relationship management skill, strong cross function leadership, and deeply understand the important of quality management 客戶關系管理能力，跨部門領導能力，深入理解質量管理的重要性
4. Proficient in APQP&PPAP&MSA&SPC&PFMEA, Strong problem-solving skills, 6 Sigma knowledge & experience preferred 精通APQP&PPAP&MSA&SPC&PFMEA，較強的問題解決能力，6西伽馬經驗優(yōu)先
5. Strong motivation & strong ownership, people management experience preferred較強的內驅力和責任心，人員管理經驗優(yōu)先
6. Prefer IATF16949, VDA6.3&6.5 experience IATF16949, VDA6.3&6.5經驗優(yōu)先
7. Be able to communicate and report in English and Bachelor or above degree 英語溝通和匯報能力，本科或以上。
8. Develops talent - Developing team to meet both their career goals and the organization’s goals. 培養(yǎng)人才 - 培養(yǎng)團隊，同時滿足其職業(yè)目標及組織目標。
9. Manage and develop QC 管理和培訓檢驗人員