Job
Summary

Oversee
and manage day-to-day operations, ensuring smooth and efficient execution. This
includes providing strong leadership and direction to ensure that guest satisfaction
and employee performance are in line with the goals set by the Director and the
Company.

Major
Responsibilities

Oversee and manage day-to day entertainment operations,
ensuring that shows and events run smoothly, efficiently, and on schedule.

Lead, mentor and support the Entertainment Stage Management
teams and Performers, fostering a positive work environment that encourages
collaboration, creativity, and high performance.

Work closely with Casting and Talent Support teams to ensure
performers are prepared and supported.

Collaborate with key departments such as Production and
Events, Entertainment Creative, Entertainment Technical, Entertainment
Costuming and Entertainment Administration team to ensure all elements of the
entertainment are aligned and well-coordinated.

Ensure that all entertainment offerings meet or exceed the
company’s standards for guest satisfaction. Continuously assess and enhance the
guest experience by incorporating feedback and industry best practices.

Provides leadership, coaching and mentoring to entertainment
Team Members including Stage Management team and the Performers.

Ensure that productivity and service delivery of the
department is improved on a continuous basis by keeping Team Members motivated
and retained.

Ensures Direct Reports are driving Team Member Satisfaction
(TSAT) initiatives to increase internal Team Member satisfaction.

Ensure that all entertainment operations comply with safety
regulations and company policies, creating safe environment for both performers
and guests.

Quickly and effectively resolve any operational issues or
emergencies that arise during operations, ensuring minimal disruption to
performances and guests experiences.

Perform
other duties as assigned.

Qualifications

Must be able to relocate to Beijing.

Consistent attendance is a job requirement.

Very solid knowledge of appropriate software including
Microsoft Word, Excel, Outlook, Microsoft PowerPoint, and Adobe Acrobat.

Scheduling and Management experience required.

Must be detail-oriented and have great organizational
skills.

Must have outstanding communication and interpersonal
skills.

Must be a good team player.

Flexibility and adaptability.

Problem assessment and problem-solving skills.

Proficiency
in English speaking and writing preferred (candidate can provide a certificate
i.e., TEM-4, TEM-8, CET-6, TOEFL/IELTS).

Education

Bachelor’s
degree from a four-year college or university in Theatre Design or Theatre
Management or equivalent experience of a minimum of 5 years within the Theatre,
Theme Park, or Cruise line entertainment industries. Master’s degree in (discipline) or equivalent
experience within the Professional Theatrical Industry preferred.