Company Overview:
We are a rapidly growing international company committed to providing exceptional products and services to clients around the world. To enhance our customer experience, we are seeking a passionate and skilled Senior Customer Service Manager to join our team. Here, you will have the opportunity to thrive in a dynamic environment, leveraging your talents and creativity while working closely with global clients and teams.
Key Responsibilities:
Order Management: Oversee the entire process of order acceptance, issuance, delivery, and payment collection for domestic and international clients, ensuring timely fulfillment of client needs.
Supply Chain Collaboration: Assist with international material procurement, supplier communication, and related email correspondence to ensure smooth supply flow.
Communication Liaison: Facilitate effective communication between the international sales team and clients, addressing issues and advancing cooperation.
Administrative Support: Support the international team in handling daily and exceptional matters, ensuring the smooth progression of business processes.
Qualifications:
Language Proficiency: Fluent in English, with strong written and spoken communication skills, especially in written correspondence.
Office Skills: Proficient in office software, particularly email and document management.
Communication Skills: Excellent coordination and communication abilities with a strong spirit of teamwork, capable of managing resources effectively in a fast-paced environment.
Relevant Experience: Experience in sales support or a related field is preferred.
Why Join Us?
Growth Opportunities: Work in an international environment where you can enhance and develop your professional skills.
Team Atmosphere: Enjoy a supportive and vibrant team environment, working alongside like-minded professionals.
Career Development: We support and encourage career growth with ample advancement opportunities and training programs.
If you are excited about this challenge and eager to be a part of our team, please apply now! We look forward to your contribution in shaping a brighter future together.
Application Process:
Please send your resume to [Recruitment Email], and include “Application for Senior Customer Service Manager” in the subject line. We will contact suitable candidates as soon as possible.
Join us and help shape the future together!

為什么加入我們？
成長(zhǎng)機(jī)會(huì):在國(guó)際化的環(huán)境中工作，可以提升和發(fā)展自己的專(zhuān)業(yè)技能。
團(tuán)隊(duì)氛圍:享受支持性和充滿(mǎn)活力的團(tuán)隊(duì)環(huán)境，與志同道合的專(zhuān)業(yè)人士一起工作。
職業(yè)發(fā)展:我們通過(guò)豐富的晉升機(jī)會(huì)和培訓(xùn)計(jì)劃，支持和鼓勵(lì)職業(yè)發(fā)展。
如果你對(duì)這個(gè)挑戰(zhàn)感到興奮，并渴望成為我們團(tuán)隊(duì)的一員，請(qǐng)立即申請(qǐng)！我們期待著您的貢獻(xiàn)，共同塑造更加美好的未來(lái)。

訂單管理：負(fù)責(zé)國(guó)內(nèi)外客戶(hù)訂單的承接、下達(dá)、交付和回款的全程跟進(jìn)，確?？蛻?hù)需求得到及時(shí)滿(mǎn)足。
供應(yīng)鏈協(xié)作：協(xié)助國(guó)外物料采購(gòu)和供應(yīng)商溝通，處理相關(guān)郵件，確保物料供應(yīng)的順暢。
溝通橋梁：與國(guó)外銷(xiāo)售團(tuán)隊(duì)及客戶(hù)進(jìn)行有效溝通，解決問(wèn)題并推動(dòng)合作進(jìn)程。
事務(wù)處理：協(xié)助國(guó)外團(tuán)隊(duì)處理日常事務(wù)及異常情況，確保業(yè)務(wù)流程的順暢進(jìn)行。

崗位要求：
語(yǔ)言能力：英語(yǔ)聽(tīng)說(shuō)讀寫(xiě)流利，能夠自如地進(jìn)行英語(yǔ)溝通，尤其是在書(shū)面交流方面。
辦公技能：熟練使用辦公軟件，特別是電子郵件和辦公文檔的處理。
溝通能力：具備卓越的溝通協(xié)調(diào)能力和團(tuán)隊(duì)合作精神，能夠在快節(jié)奏的環(huán)境中有效協(xié)調(diào)各方資源。
相關(guān)經(jīng)驗(yàn)：有銷(xiāo)售內(nèi)勤或相關(guān)工作經(jīng)驗(yàn)者優(yōu)先考慮。