Main tasks & key responsibilities
? Visit important customers regularly, listen to their voices, and explore business opportunities
? Define and align on an yearly account plan in coordination with area sales managers, service center managers and spare parts director.
? Regularly contact current, former and prospective customers to generate sales (e.g. Service, spare parts, standard services offers etc…) against the order intake target
? Identify prospective customers through market evaluations, business intelligence tools (e.g.Bid Prime) and other lead generation tools including cold calling.
? Follow up on all sales leads from existing clients, RFQs and RFPs, develops a compliant offer
? Provides pricing and lead time of spare parts, standard services offers and standard products to the Sales Support Manager for project tender submission preparation
? Actively promote our portfolio (e.g. Service, spare parts, standard services offers etc…). Identify potential business opportunities based on list of references, past orders, etc.
? Perform market analysis for Parts and Equipment pricing
? Assesses competitors by analyzing competitor information and maintain and expand the company’s database of prospects
? Monitors the conversion rate, identifies irregularities to adapt the pricing and the lead time to consistently improving the conversion rate.
? Proactively tracks orders with the COE to ensure timely delivery of spare parts and standard services offers
? Proactively record installed base information in SFDC
? Actively coordinate his/her actions with sales area managers through daily contacts and account plan
? Timely submit service reports and invoices , follow up customer payment plans and collections
? Develop sales plan and review the completion regularly
? Compile monthly sales report, discuss with management and win orders together if necessary
? Make reasonable suggestions to develop new service products according to market demand, and cooperate with SPE and technical team to develop service products
Qualifications
? Bachelor degree – recommended but not required, technical background will be an advantage
? Sales training preferred, but can be provided
? High energy, teamwork, and passion for driving sales
? Strong understanding of sales order process
? Technical knowledge of main products
? Knowledge and experience of ERP systems (Microsoft Navision knowledge will be an advantage)
? Well versed in Sales Force CRM tool.
? Proficient with Microsoft Word, Excel and PowerPoint
? Fluency in English and other languages depending on assigned area(s)